Actividades de los centros de llamadas
Productos y servicios
LA PRESTACION DE LOS SERVICIOS NECESARIOS, A TRAVES TANTO DE METODOS TRADICIONALES "OFF-LINE" COMO DE NUEVOS METODOS TECNOLOGICOS "ON-LINE", PARA LLEVAR A CABO LA MEDIACION DE PRODUCTOS
Actividades
Actividades de los centros de llamadas
Otras actividades auxiliares a los servicios financieros, excepto seguros y fondos de pensiones
Actividades de los centros de llamadas
Otras actividades auxiliares a los servicios financieros, excepto seguros y fondos de pensiones
Activities of call centres
Other activities auxiliary to financial services, except insurance and pension funding
This company is engaged in the provision of business process outsourcing (BPO) and contact center services. It was founded in 1999. The registered business office of the company is located in Madrid, Spain. The company provides collection management and legal consultancy services; customer services, such as business-to-consumer or business-to-business transactions; and marketing and sales services, such as online marketing, direct marketing, field marketing, events and conferences, promotional marketing, telesales, sales forces outsourcing, promotional actions, promotional sampling and image, information collection and analysis, and direct face-to-face services. It also offers BPO services that range from the planning and execution of internal front and back office tasks to the control of the activities of external agents; helpdesk services, which comprise technical and post-sale services, and collection and analysis of information; computer assistance, security packages, data retrieval, on-site repairs, online backup, Internet security packs, and mobile backup, as well as helpline, chat room, and remote assistance services; and back office services, which include digitization and conversion of acquired image files to text formats for their subsequent publication, capture of documents for processing and storage, indexing and storage of documents, and Web hosting. In addition, the company covers information and communications technology, training, and social media services. It is a global company with operations in Argentina, Brazil, Chile, Colombia, Morocco, Mexico, Peru, Portugal, Spain, and the United Kingdom. The company serves the telecommunications, utilities, banking, insurance, public administration, and other sectors worldwide.
