Actividades de los centros de llamadas
Productos y servicios
Servicios de telemarketing.
Actividades
Actividades de los centros de llamadas
Proceso de datos, hosting y actividades relacionadas
Actividades de los centros de llamadas
Proceso de datos, hosting y actividades relacionadas
Activities of call centres
Data processing, hosting and related activities
The company is engaged in the provision of telemarketing and strategic marketing services. It was incorporated in March of 1997 and it conducts business from its registered head office located in Madrid, Spain. The company carries out all kinds of campaigns, either inbound or outbound from its platforms or in-house, 24 hours a day, 7 days per week. All workstations are equipped with the latest technologies and CRM solutions and use a multichannel platform (telephone, email,fax, chat). It has 1100 workstations of which 740 are situated in its Madrid and Barcelona platforms, 160 are in-house (situated in customer’s facilities) and 100 in Peru. The company's services are customer service, multilingual campaigns, help desk/front desk, back office, telemarketing, phone sales, reservations, coordination of visits, task force, database update and qualification, and credit card activation. The company's clients include American Express, Europcar, Caser, Siemens, El Paris, Elogos, Renfe, and Fractalia.